Skip to main content

Toll-Free Service CloudShope VS Knowlarity

Toll-free service allows callers to reach your The organization through a unique toll number across the country without having to pay for the telephone call.

We provide toll-free services that are quick and easy access for Enterprises to reach out to their Extended Enterprises such as customers, business partners as well as employees.

Our Intelligent Network provides advanced call routing options that give the flexibility to route calls as per the business processes and rules.

So, here is the comparison between both of the Organization CloudShope vs Knowrality even though both of the organization provides a lot of similar services in the market.
Toll-Free Service

Features of Toll-free service

1.URL Forwarding

You can forward a copy of the missed call information to a pre-defined call back URL.
It is a special feature to CloudShope and is not available with Knowrality as seen on their website.

2.E-Mail Forwarding

Users can also update their call settings to get a copy of all missed call information.
A special feature that comes with the CloudShope only and not with Knowrality.

3.Auto-reply SMS

On every account of missed call a pre-defined. You can set up auto-response messages. An auto-reply SMS is also a USP of CloudShope and is not available with Knowrality.

4.Real-time notification

Missing a call means losing a potential customer or missing the opportunity to solve a customer’s problem. 

Stay informed about your business calls and serve your customers better. 

Real-time notification helps the consumer to understand the analytics of the business and how is it proceeding and going in day to day basis .

5. Call back

On every account of a missed call, a call back to the user or pre-defined. 

Call back is also done when someone misses calling on the toll-free number and it can help the company to keep a track on the working of a callback.


Access call logs in real-time, hear recordings of your toll-free calls. 

Draw valuable business insights with customizable data dashboard reporting are available on both of the organization's Knowrality and CloudShope.

7. AI-Driven Auto Keyword Analysis

Our artificial intelligence layered toll-free service can search for keywords to determine the nature of the conversation and caller sentiment to increase customer traction on toll-free calls.

It is an edge feature with Knowrality over CloudShope and is something which is a really better option as compared to CloudShope.

So now for better understanding, I have made a difference table for a better understanding of the Toll-free services and about their features.

Read More
URL Forwarding
E-mail Forwarding
Auto-reply SMS
Real-time notification
Call Back

Toll-free service is provided with both of the organization but doesn’t provide a lot of features which is provided by the CloudShope but they have Ai Driven auto Keyword analysis which is something different from the CloudShope but CloudShope provides a lot of different work which is something which is very useful.

This blog doesn’t endorse any of the organizations but tries to help people.

So giving links of both of the organization



Contact us for any need, any query or just call us at 90278-90278

Popular posts from this blog

Cloud phone systems Business Considerations

  Cloud phone systems Business Considerations A cloud can change how you do business, increasing flexibility, responsiveness, mobility and efficiency, while aiding you in improving customer service. But all those benefits are only possible if you choose the right system for your business. With so many options to choose from, it is important to have the right information, to make the best decision possible. We have compiled a list of what you need to know before committing to a cloud system. 1. Does A Cloud Phone System Meet Business Needs? Can the hosted cloud     system you are considering support enough users for your business? What about in the future? Can it expand as your business grows? Not all cloud phone systems have the option of adding users easily. A comprehensive cloud     can serve many purposes in your business and save you a lot of money, because you don’t have to invest in different office equipment. Certain cloud based phone systems include / provide function

E-Commerce business use bulk SMS service

Bulk SMS is the process of disseminating a multitude of the SMS message to the audience that you target. Subscribers can send these SMS message either to their existing customers or to the ones who have opted to an SMS list which appears on the site. They can be used in multiple ways-  By making use of bulk SMS receives you can improve the conversion rate, sell more goods as per the choice of your customers. So they are used for boosting sales, improving on-site metrics & customer service. Areas where they can use- Customer service- This is the most vital area of any business & si it is for the e-commerce industry. This lets your customer text their queries their feedback & comments. Shopping Cart- Registered customer get the alerts via SMS for the process of delivery along with the delivery notifications & update confirmation message.

Benefits of Bulk Voice Call Service ?

  Bulk voice call service may be valuable device to focus on the crowd. Bulk voice call service allows one to send a pre-recorded message to large group of people.  Let's see how bulk voice call service provider helps your business grow by making efficient customer reach >>>> 1. Customer Friendly  Customer friendly is a term for products, services and experience that are designed from the customer's  point of view. If your target customer resides in distant corners of the globe, voice broadcasting  gives the flexibleness to personalize your language & message consistent with that region.  2. Message Uniformity Voice broadcasting helps to stop this drawback by transmitting a voice recorded information, after quality & credibility assurance from the dedicated authorities.  3. Flexible  Schedule your recorded call consistent with the customer' s availability without affecting their already planned day.  4. Campaigns on a Click  Running a campaign may be a