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Showing posts from March, 2020

Automated call

Automated call with user response:-
Automated call is the best way to take customer query/feedback. Automated phone calls essentially relay a pre-recorded voice message to the customer. they are flexible and can be used as many different things like a reminder, followup, feedback, etc.

Benefits of Automated call:- Automated call is very useful for business because big brands are using this service and enhancing their own business in the global market. its very important for a small business owner to know but how much the company is earning and owner and that you are surviving or thriving.

Control over your call:-  Today' phone can be your best friend as well as your enemy too. when you're just starting your own business .you want your phone to ring with the next venture that could take your company to the next level but on another hand, it takes to answer the call and deal with the caller.

Make your business sound more established:- Maybe your business is in growing phase wit…

Voice bots

Voice Bots
voice bots is voice-activated chatbots are the one how be can interact and communicate through voice. They are capable of accepting the command in an oral or written form and reply through voice response. Voice Bots open up revenue growth opportunity through cross-selling and up-selling.
They can make personalized recommendations based on customer history and performance.


Benefits of using voice botes:- Voice technology is the best way to enhance your business in the global market. Today the consumer
have been using a voice assistant in almost daily activate like from music and to shopping for everything.

Real-time processing Real-time processing is the best way to communicate to your customers and help in saving your customer feedbacks. The voice bot starts the process and the speech as soon as the user starts speaking along with this it starts preparing response as well.

How to improve your customer support:-
Improving through chat:-Improving your customer requirements t…

Voice call in election

Voice Call is a service usually uses in the promotion of the services or products or even sending essential information.
Voice call is a cheap way to communicate since it helps the user to connect with its customers. And it is a legal work which can be done by anyone who has gained data with the verification and has asked the person for the number for promotion.
Usually collected when you purchase something etc.
A voice calls in the election means that you can promote the message for getting a vote or maybe announcing some announcement on coronavirus or other things which you want to tell to the people etc. can use this service.
So, what are the uses which one can use in an election is as follows: -
Extension based calls that can have feedback on the calls

This means that you can have a, call in which you can play your message then record a response with the help of the message which can be showed in the dashboard from which you can have a broad idea that what is the response rate in…

School Notification service

School Notification is a service made for the convenience of the user and for the user's customers. It helps in the service to send essential information.
This service can use two ways of promoting the information to the user that is Bulk voice call, Bulk SMS.
These services send the information given by you and entered in the dashboard. 


Learn How to use Bulk SMS.Learn How to use Bulk voice calls.
But now the question arises what are the essential information which can be sent through this service.
School notification can include various information which as follows and which can be sent to the parents or guardians: -
Fees Notification

Notification of fees reminder is the service which can be sent to the parents.
It is a gentle reminder can be given to the parents to send the fees to the school.
In this notification, one can include the name and the admission number which is useful and is important for the parent to recognize and also include the amount of the fees and can also le…

Missed call service

Missed call service:- Missed call service is the best way to communicate with your customers. occasionally you don't even need to talk. A missed call is the best way to convey with your customer at no value.
User verification through missed call solution:-  A missed call solution is the way to target your audience. In this advance market where technology is making easier to target your audience. The number of fraud and fake people user which is consistently increasing in the marketing will save you from this fraud. 

lead generation through missed call:- Today we are in the advance market and so many issues we are facing about to generate genuine lead
well we all know-how difficult lead generation is. However, if your prospect have to just give a missed call on a number to submit their inquiry the response of your marketing will increase currently. missed call service

just log on us our website:--https://cloudshope.com

 Also read our blog here 

Automated Survey Call

Automated survey call:-
An automated survey call is a systematic collection of data by making a phone call. Automated survey call collects information from individuals by phone without human interaction. these calls can be both inbound and outbound calls. The automated survey is used for customer research purposes by the call center for customer relationship management.

Survey Advantages:- Less Costly Survey
automated survey are less expansive and you can not use any physical hand and handset are required and once designed a survey is conducted by computerized phone system and no labor required.




More Frequent Survey  Due to less cost after turned around an automated survey can be conducted from more frequently providing the surveying organization more timely and up to date.

Survey Call Report  An important feature of our automatic phone surveying service is the ability to generate a real-time report. Automated report and feedback system help you observe and control the performance of…

IVR – Multi level IVR Advantages

IVR Is a very useful service in this generation hi-tech technology and is reliable also.
The usage of this service is important for any organization and the multi-level IVR is a feature which has some advantages over the normal IVR is a bit different from the normal IVR.
Learn more about the multi-level IVR here…
So here are some points which make it better for the usage in multi-level of An IVR.


Time saver Ivr saves the time by not making you hear the unnecessary clutter which is listened or given to the user who is contacting you in the IVR. Time-saving is a key nowadays every the organisation gives the emphasis on the time saving on the working of things. Time-saving is a big advantage over any other service because it gives you a faster and important solution in no time. Therefore every organization should use it.      Customer support Customer support in this era of 21st century is the main point in which organization gives the emphasis by the organizations because it helps the …

How to retain customers

Let us understand why and how should we implement the service.
A BULK SMS service is used to communicate, interact and transact with the customers.
In terms of messaging, it helps the users to send essential information to the users.
Bulk SMS is used by a lot of organizations.
It is mostly used after the service is been purchased by any users.
Bulk SMS service helps for the promotion of the service in which someone tries and send knowledgeable information or sending the basic CRM service message to give better support to customers and retain them.
On the other hand Bulk Voice Call is also a service that helps in retention.
Because it helps in the sending of professionally recorded messages, for example, a political campaign or sending a message to provide offers for your service.
But we can implement these services by following ways:- Feedback:- A feedback is the most important kind of customer retention system. It helps in giving customer importance and also getting feedback on a prod…