Skip to main content

Toll Free Service - URL Forwarding



URL forwarding is a unique feature and comes under the dashboard of a customer where one can use and access the information after the URL which is forwarded by  the customer via a URL that is user generated and is generated automatically.



Use Case

Toll-free Number
INTEGRATED HEALTHCARE SOLUTIONS
Increase customer engagement and serve them 24×7, track and follow up with customers even after office hours.

With a toll-free number, it becomes the perfect (and most convenient) way for your customers to reach you any time of the day!

While the toll-free number would make the call free for the customer, our smart IVR would route the call to the right person – reducing all hassles with just one number for your business. 

With the deployment of services, you can now track and monitor marketing campaigns. The center now witnesses increased subscriptions by reaching the prospect customer directly to his phone.

 Customer engagement improves significantly when grievance redressal, healthcare plans, information on the go are available just a toll-free call away.

How to use

URL forwarding is done automatically and you don’t need to do any just share it from the Dashboard and the URL get forward via a message to the customer.



Popular posts from this blog

Cloud phone systems Business Considerations

  Cloud phone systems Business Considerations A cloud can change how you do business, increasing flexibility, responsiveness, mobility and efficiency, while aiding you in improving customer service. But all those benefits are only possible if you choose the right system for your business. With so many options to choose from, it is important to have the right information, to make the best decision possible. We have compiled a list of what you need to know before committing to a cloud system. 1. Does A Cloud Phone System Meet Business Needs? Can the hosted cloud     system you are considering support enough users for your business? What about in the future? Can it expand as your business grows? Not all cloud phone systems have the option of adding users easily. A comprehensive cloud     can serve many purposes in your business and save you a lot of money, because you don’t have to invest in different office equipment. Certain cloud based phone systems include / provide function

IVR - Admin SMS

Interactive Virtual Receptionist – Admin SMS is a service that is provided to the user who has taken our IVR or missed call services. When admin SMS has enabled the admin of the number to get the information of the caller via SMS as soon as the call comes on IVR. This helps the user to keep track of the caller and to call back to the user in case the call is disconnected in between. Every message will be delivered to the user via SMS which helps them to review the service from time to time. How to use IVR – Admin SMS is a service that is used by the user and is redirected automatically by itself whenever someone opts for IVR service and the number is been received by we will get activated in our database and you will start receiving information regarding IVR information but still, you can edit it from the DASHBOARD>SERVICES>IVR>AGENT SMS. From here one can decide the Admin SMS to  Also, read our blogs here...

Bulk SMS - is it ideal for business? - For beginners

 >  Bulk SMS - is it ide al for business? BULK SMS  is usually used to  reach a wide or a specific audience for marketing reasons, with personalised SMS content. You can use it to promote products, or inform customers about specific changes: e.g., a clothing store does a huge re-opening party with discounts, etc. Great example on how you can use Bulk SMS in marketing purposes is   Cloudshope Bulk SMS service . This tool is based on bulk SMS and is designed for retail customers who want to reach their customers or prospects with a large number of messages in no time. Retailers have the possibility to schedule different marketing campaigns and events in the future. With a specific code or identifier within the message which an end customer has to use via different channels (website, Premium SMS), you can measure the results of your campaigns easily. Or you can use it to send specific messages to a certain audience: e.g., I have added my phone number to my Facebook profile, and now I g