Skip to main content

Bulk SMS and Banks (How does it work?)

 ...

Bulk SMS and Banks

(How does it work?) 



Nowadays we have moved on from the long queue system which was a great time consuming system. With the increasing amount of technology banks have also upgraded their business onto the cloud system. Earlier people had to spend a whole day standing on the bank counter just to proceed with a transaction, but now it's a milk run with the upgrades in the system.



Government or Private bank organizations are making use of Bulk SMS to promote their business and also help out their customers to find an easier way to work. The points that lead banks to use Bulk SMS service were:


  • Easier Working setup


With the decrease in handwritten paperwork and easy online entry database made the work of the bank co-workers easier. The working/transaction/account opening/account closing,etc details are send by alerts by SMS instantly.


  • Less hectic system of storing data


Online entry of data in the form of “forms” where the workers just enter the details of the customers and make the process work at the back end by the machine - thus making the data storage work easier and without any file storage issues. The details are shared over Bulk SMS with the automated machine connected to their system.


  • Manual data entry system removed


Online entry of data in the form of “forms” where the workers just enter the details of the customers and make the process work at the back end by the machine. The details are shared over Bulk SMS with the automated machine connected to their system.


  • Giving a better work environment


With a lesser crowd at banks (who prefer offline work) the environment of the work area is better for the bank managers. Bulk SMS helps here by giving the workers the opportunity to verify with just Bulk SMS feedback response.


  • Safer with the recent events (Ex: Covid-19)


With the pandemic we even realized how important it is to have an online system. And the Bulk SMS working with the links helped the co-workers to coordinate.


  • Made promotions easier


Promotion of private/govt. banks  became a lot easier with short/long SMS.


  • Reminder setups


Reminding customers over calls included manpower but with the automated Bulk SMS reminder system it is quite easier. Reminders include: left over deposition of EMI, account low balance alerts, etc.


  • Transaction confirmations


Transaction confirmation help the workers identify if the transactions are being made by the owner or a fraudster -  as the confirmation messages include the link to file complaints if someone else is using the account.


  • OTP system (secured system)


It is easier to keep transactions safer with the OTP system.



It helped banks give their customer the services that led to not only their promotion but also encouraged the customers to work through banks without any hassled paperwork. The point that benefited the customers were:


  • No long queues


Less time consumption with easy system of Bulk SMS confirmation of transactions.


  • One click service


Banks use one click service to help the customers through Bulk SMS  - these messages contain links to pages that help them to get a certain work to be done.


  • Safer transaction


It is easier to keep transactions safer with the OTP system. It helps to verify the account holder.


  • Quicker work


Easier confirmation of account actions over Bulk SMS confirmation SMS.


  • Less paperwork


Some Bulk SMS contain form links which help the customers to fill in data with lesser paperwork and less hassle.


  • Efficient system

Bulk SMS helps in account security, verification of transactions, feedback, easy data storage with form links,etc.




#Do visit Cloudshope for further information and services - even try out a free demo: “Click here”


Comments

  1. Usually I never comment on blogs but your article is so convincing that I never stop myself to say something about it. You’re doing a great job. bulk texting provider

    ReplyDelete

Post a comment

Popular posts from this blog

E-Commerce business use bulk SMS service

Bulk SMS is the process of disseminating a multitude of the SMS message to the audience that you target. Subscribers can send these SMS message either to their existing customers or to the ones who have opted to an SMS list which appears on the site. They can be used in multiple ways-  By making use of bulk SMS receives you can improve the conversion rate, sell more goods as per the choice of your customers. So they are used for boosting sales, improving on-site metrics & customer service. Areas where they can use- Customer service- This is the most vital area of any business & si it is for the e-commerce industry. This lets your customer text their queries their feedback & comments. Shopping Cart- Registered customer get the alerts via SMS for the process of delivery along with the delivery notifications & update confirmation message.

An interface between visitors & website owner (Click-to -call)

Click-to-call also known as click-to-call, namely web call is a form of web-based communication in which a person clicks an object to request an immediate connection with another person in real-time either by phone call, voice-over-internet-protocol(VOIP) or text, click-to-call request are most commonly made on websites but can also be initiated by hyperlinks placed in e-mail, blogs, videos & other internet-based object or user interfaces. CTC also is known as CTC or web call real-time communication. CTC technology now virtually always refers to a means for a web consumer to ask a website operator to call her. In other words, CTC would be more accurately referred to as "request-a-call" as in "please give me a call." CTC technology in most instances requires the web consumer to enter his phone number in order for the site operator, or its CSR or audio telephony version of an autoresponder, to place the call. 

Cloud phone systems Business Considerations

  Cloud phone systems Business Considerations A cloud can change how you do business, increasing flexibility, responsiveness, mobility and efficiency, while aiding you in improving customer service. But all those benefits are only possible if you choose the right system for your business. With so many options to choose from, it is important to have the right information, to make the best decision possible. We have compiled a list of what you need to know before committing to a cloud system. 1. Does A Cloud Phone System Meet Business Needs? Can the hosted cloud     system you are considering support enough users for your business? What about in the future? Can it expand as your business grows? Not all cloud phone systems have the option of adding users easily. A comprehensive cloud     can serve many purposes in your business and save you a lot of money, because you don’t have to invest in different office equipment. Certain cloud based phone systems include / provide function