SMS Short Codes Vs. SMS Long Codes

SMS Short Codes Vs. SMS long Codes : What you Need to Know

Almost every industry today is turning to text messages for marketing or customer engagement. The two most common ways of sending SMS messages ways of sending SMS messages is either through a long code or a short code.

LONG CODES

What is a long Code ?

A long code is a 10 digit phone number used for communication between two or more individuals.

Best Uses of Long Codes

🔄 Meaningful Two-Way Communication
👩 Gathering Customer information
📝 Providing Targeted,Relevant Content
📤 Appointment Remainders and Confirmation
⏰ Alerts Notifications: Banking Alerts,Shipping Alerts, Airline Alerts
🌀 Troubleshooting Product or Service Problems

SHORT CODES

What is a Short Code ?

A short code is a convenient 5 to 6 digit number that enables users to text in a keyword to automatically opt-in to a business's database. Short code text messaging is ideal for mass, impersonal, one-way communication.

Best Uses of Short Codes

✉Bulk Messaging
💻Marketing Promotions
✌Two-factor Authentication
📜Billing Information
📱Mobile Coupons
📳Alert Notifications: Weather updates,Traffic updates and Security Notifications
Mobile Voting

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E-Commerce business use bulk SMS service

Bulk SMS is the process of disseminating a multitude of the SMS message to the audience that you target. Subscribers can send these SMS message either to their existing customers or to the ones who have opted to an SMS list which appears on the site. They can be used in multiple ways- By making use of bulk SMS receives you can improve the conversion rate, sell more goods as per the choice of your customers. So they are used for boosting sales, improving on-site metrics & customer service. Areas where they can use- Customer service- This is the most vital area of any business & si it is for the e-commerce industry. This lets your customer text their queries their feedback & comments. Shopping Cart- Registered customer get the alerts via SMS for the process of delivery along with the delivery notifications & update confirmation message.

An interface between visitors & website owner (Click-to -call)

Click-to-call also known as click-to-call, namely web call is a form of web-based communication in which a person clicks an object to request an immediate connection with another person in real-time either by phone call, voice-over-internet-protocol(VOIP) or text, click-to-call request are most commonly made on websites but can also be initiated by hyperlinks placed in e-mail, blogs, videos & other internet-based object or user interfaces. CTC also is known as CTC or web call real-time communication. CTC technology now virtually always refers to a means for a web consumer to ask a website operator to call her. In other words, CTC would be more accurately referred to as "request-a-call" as in "please give me a call." CTC technology in most instances requires the web consumer to enter his phone number in order for the site operator, or its CSR or audio telephony version of an autoresponder, to place the call.

Cloud phone systems Business Considerations

Cloud phone systems Business Considerations A cloud can change how you do business, increasing flexibility, responsiveness, mobility and efficiency, while aiding you in improving customer service. But all those benefits are only possible if you choose the right system for your business. With so many options to choose from, it is important to have the right information, to make the best decision possible. We have compiled a list of what you need to know before committing to a cloud system. 1. Does A Cloud Phone System Meet Business Needs? Can the hosted cloud system you are considering support enough users for your business? What about in the future? Can it expand as your business grows? Not all cloud phone systems have the option of adding users easily. A comprehensive cloud can serve many purposes in your business and save you a lot of money, because you don’t have to invest in different office equipment. Certain cloud based phone systems include / provide function

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