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SMS Short Codes Vs. SMS Long Codes

 SMS Short Codes Vs. SMS long Codes : What you Need to Know 

Almost every industry today is turning to text messages for marketing or customer engagement. The two most common ways of sending SMS messages ways of sending SMS messages is either through a long code or a short code.



LONG CODES

What is a long Code ?

A long code is a 10 digit phone number used for communication between two or more individuals.

Best Uses of Long Codes

🔄 Meaningful Two-Way Communication
👩 Gathering Customer information
📝 Providing Targeted,Relevant Content
📤 Appointment Remainders and Confirmation
⏰ Alerts Notifications: Banking Alerts,Shipping Alerts, Airline Alerts
🌀 Troubleshooting Product or Service Problems

SHORT CODES

What is a Short Code ?

A short code is a convenient 5 to 6 digit number that enables users to text in a keyword to automatically opt-in to a business's database. Short code text messaging is ideal for mass, impersonal, one-way communication.

Best Uses of Short Codes 

Bulk Messaging
💻Marketing Promotions
✌Two-factor Authentication
📜Billing Information
📱Mobile Coupons
📳Alert Notifications: Weather updates,Traffic updates and Security Notifications
Mobile Voting

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E-Commerce business use bulk SMS service

Bulk SMS is the process of disseminating a multitude of the SMS message to the audience that you target. Subscribers can send these SMS message either to their existing customers or to the ones who have opted to an SMS list which appears on the site.

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Customer service- This is the most vital area of any business & si it is for the e-commerce industry. This lets your customer text their queries their feedback & comments.Shopping Cart- Registered customer get the alerts via SMS for the process of delivery along with the delivery notifications & update confirmation message.

An interface between visitors & website owner (Click-to -call)

Click-to-call also known as click-to-call, namely web call is a form of web-based communication in which a person clicks an object to request an immediate connection with another person in real-time either by phone call, voice-over-internet-protocol(VOIP) or text, click-to-call request are most commonly made on websites but can also be initiated by hyperlinks placed in e-mail, blogs, videos & other internet-based object or user interfaces. CTC also is known as CTC or web call real-time communication.



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How to safe your business if you are using OTP services

How to safe your business if you are using OTP services
What is OTP? One Time Password
A one-time secret phrase (OTP), otherwise called a one-time pin or dynamic secret phrase is a secret word that is substantial for only one login meeting or exchange, on a PC framework or other advanced gadget. The most significant preferred position that is tended to by OTPs is that, as opposed to static passwords, they are not defenseless against replay assaults.
The OTP administration causes your business to send one-time passwords to clients in different configurations – messages, instant messages, and voice messages. Your business can trigger the OTP naturally dependent on the solicitation made by the clients during the exchange or login process. These OTPs are difficult to split and hack because of the arbitrarily produced a string of alphanumeric characters.
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