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Long Code SMS : Advantages and Usecases !!

A long code is a standard, 10 digit number.  It can be used to send SMS message. Long code allow businesses to have their own dedicated phone number. These long codes are intended for person-to-person communication, similar to the way cellphone texting plans operate.

ADVANTAGES OF LONG CODE

  • With long code, your company can use the same number to send SMS messages, place calls and send faxes.
  • It can be helpful to establish a consistent channel for all forms of customer communication . 
  • Long code numbers are virtual numbers that enable businesses to have their own exclusive hosting.
  • When a consumer receives a message from a DID, it creates a personalized feeling.

USECASES OF LONG CODE

  • If you need to communicate 1-on-1 with a customer.
  • If you want to provide customer service using SMS 
  • If you want to set up texting network for your internal staff.
  • If you want to keep your number consistent across all channels.


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