A Brief about an Auto Dialer !!

Scale Outbound call center operations with Automatic Dialer and experience high Call conversions...

WHAT IS AN AUTO DIALER ?

An Auto dialer is a outbound dialer that helps businesses to automatically dial out a huge set of leads and saves significant time for your agents. It enables you to connect a customer to live agent once the call has been patched up at the customer end. This leads to high productivity and efficiency.

An auto dialer allows you to assign calls to different agents, depending on certain conditions, Business in Real Estate, insurance Sector, Educational Institution, Financial Service Providers, Political Marketing, Debt and Bill Collection, Weather Forecasting, E-commerce, and many other industries use an auto dialer system to reach out to large number of customer to send automated messages.

Benefits of Auto Dialer

☎ No manual Dialing:- Save your agent's time by automating your calling process. Call an unlimited number of customers with just a few clicks.

⌚Save Agents Time:- Filter the calls with answering machine detection to only connect the agent when a human answer the call. Thus, skipping the machine.

💁Intelligent lead Management:- Automatically notify the supervisor when the lead list reaches its threshold and plan outbound calling activities accordingly.

✅Higher Efficiency:- Dramatically improve agent efficiency and productivity with less workforce. Automate your outbound calling and see a significant increase in connect rate.

📈 Boost your Revenue:- A intelligent auto dialer helps you to increase your call connects and conversion rate to boost your bottom line and generate more revenue.

Comments

E-Commerce business use bulk SMS service

Bulk SMS is the process of disseminating a multitude of the SMS message to the audience that you target. Subscribers can send these SMS message either to their existing customers or to the ones who have opted to an SMS list which appears on the site.

They can be used in multiple ways-
By making use of bulk SMS receives you can improve the conversion rate, sell more goods as per the choice of your customers. So they are used for boosting sales, improving on-site metrics & customer service.

Areas where they can use-

Customer service- This is the most vital area of any business & si it is for the e-commerce industry. This lets your customer text their queries their feedback & comments.Shopping Cart- Registered customer get the alerts via SMS for the process of delivery along with the delivery notifications & update confirmation message.

An interface between visitors & website owner (Click-to -call)

Click-to-call also known as click-to-call, namely web call is a form of web-based communication in which a person clicks an object to request an immediate connection with another person in real-time either by phone call, voice-over-internet-protocol(VOIP) or text, click-to-call request are most commonly made on websites but can also be initiated by hyperlinks placed in e-mail, blogs, videos & other internet-based object or user interfaces. CTC also is known as CTC or web call real-time communication.

CTC technology now virtually always refers to a means for a web consumer to ask a website operator to call her. In other words, CTC would be more accurately referred to as "request-a-call" as in "please give me a call." CTC technology in most instances requires the web consumer to enter his phone number in order for the site operator, or its CSR or audio telephony version of an autoresponder, to place the call.

Why you need a multi-user CRM designed for your business

CRM means customer relationship management.

CRM is a technology that is helpful for both large & small business which help to organize, automate & synchronize every facet of customer interaction including support, customer service, sales, marketing & digital commerce.

What is multi-user CRM-
Multi-user CRM is a panel where you can check call logs, manage the leads, put meeting reminders & even check past conversation history. The panel is designed so it can be used by multiple users on a network. It creates customer records or documents & can be updated by one user which are visible to all the users.

Need for CRM for your business-
Manage inbound calls & lost leads- A CRM panel makes your business work easy by managing the inbound calls & lose leads. When a customer calls you, it is not necessary that you are able to pick up all the calls & know their queries then this CRM panel helps easily with the help of multi-user CRM & can focus on the other impo…

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