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"When, What, How, Who, Where and Why" of OBD Services

 

"When, What, How, Who, Where and Why" of OBD Services



 

Ø All OBD can be used at:

 

·       Promoting campaign & product promotion

·       Telemarketing for lead generation

·       Campaigns for political purpose

·       Feedbacks and surveys

·       Notifications, alerts and delivery of Voice OTP

·       Emergency announcement and public services

·       Confirmation and reminder for appointments

·       Confirmation for delivery

·       Brand presence creation




 

Ø OBD’s basic features:

 

·       Sending out of customised pre-recorded voice calls in many different languages

·       Professional & Consistent approach to mass campaigning

·       Configuration of OBD calls along with the SMS services which are based on customer responses

·       IVR input based DTMF, latch on service which further help to connect to the call center agent(s)

·       Feedback collections, Surveying and qualification of lead and much more

·       Analytics – Real time

 

 

 


Ø Main advantages of Voice Broadcasting/OBD are:

 

  • High response rate
  • Cost effective
  • Easy for using
  • Uniformity & Scalability of communication
  • Enhancement of Productivity
  • ROI and improving sales




Check out Cloudshope OBD IVR service details using their youtube playlist : 


https://www.youtube.com/playlist?list=PLXoWxDUtu2eX4vpA3rsGBZo6bn_LQ92K1

 

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