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TYPES OF CALL YOU CAN SCHEDULE THROUGH BULK VOICE CALL
Need to call a number of people to give a message? We have a solution. Just record the voice message, upload the mobile/landline numbers to be called and click submit. Voice call with the pre-recorded message will be send to the entire list. You can call lacks of your customers by just pressing a button from your online panel.
TYPES OF VOICE CALLS
SUBMISSION BASED CALLS
ANSWERED BASED CALLS
Cloudshope provides you to schedule submission based calls. Which is if you schedule the calls on your customers your all credits will be deducted either the call is answered or not.
Another feature that cloudshope provides to schedule answered based calls. Which are to save your credits. If you schedule calls on your customers your credits will be refunded back if anyone is not answering the calls.
These kinds of calls are those which are necessary for the user! In ordinary language it is also termed as Service calls. These calls include the messages which are only passed because the client or user needs that particular voice message & which do not contain any promotion or marketing. They are purely informatory message. For example: 1)Message passed to the bank account holder regarding his available balance in his account or any activity done in his account are called pure transactional message. 2)Message passed to the client by a company regarding his Invoice amount.etc
The calls which are sent with the objective of promoting one’s goods or service are mapped as a promotional one. This category includes any sales & marketing messages which may or may not be desired by the recipient.
These messages do not get delivered on NDND (National Do Not Call) registered number. As there is full planning by TRAI to cut off such unwanted calls & SMS, TRAI has also imposed extra 5 Paisa + Service tax on each such promotional call applying the term Operator’s Cost & so the Promotional messages have become costlier than the prior time.
This costliness directly affects the marketers & as a result they will shoot messages in lesser proportion which will ultimately help in cutting down such communications.
Bulk SMS is the process of disseminating a multitude of the SMS message to the audience that you target. Subscribers can send these SMS message either to their existing customers or to the ones who have opted to an SMS list which appears on the site. They can be used in multiple ways- By making use of bulk SMS receives you can improve the conversion rate, sell more goods as per the choice of your customers. So they are used for boosting sales, improving on-site metrics & customer service. Areas where they can use- Customer service- This is the most vital area of any business & si it is for the e-commerce industry. This lets your customer text their queries their feedback & comments. Shopping Cart- Registered customer get the alerts via SMS for the process of delivery along with the delivery notifications & update confirmation message.
Click-to-call also known as click-to-call, namely web call is a form of web-based communication in which a person clicks an object to request an immediate connection with another person in real-time either by phone call, voice-over-internet-protocol(VOIP) or text, click-to-call request are most commonly made on websites but can also be initiated by hyperlinks placed in e-mail, blogs, videos & other internet-based object or user interfaces. CTC also is known as CTC or web call real-time communication. CTC technology now virtually always refers to a means for a web consumer to ask a website operator to call her. In other words, CTC would be more accurately referred to as "request-a-call" as in "please give me a call." CTC technology in most instances requires the web consumer to enter his phone number in order for the site operator, or its CSR or audio telephony version of an autoresponder, to place the call.
Cloud phone systems Business Considerations A cloud can change how you do business, increasing flexibility, responsiveness, mobility and efficiency, while aiding you in improving customer service. But all those benefits are only possible if you choose the right system for your business. With so many options to choose from, it is important to have the right information, to make the best decision possible. We have compiled a list of what you need to know before committing to a cloud system. 1. Does A Cloud Phone System Meet Business Needs? Can the hosted cloud system you are considering support enough users for your business? What about in the future? Can it expand as your business grows? Not all cloud phone systems have the option of adding users easily. A comprehensive cloud can serve many purposes in your business and save you a lot of money, because you don’t have to invest in different office equipment. Certain cloud based phone systems include / provide function