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TYPES OF CALL YOU CAN SCHEDULE THROUGH BULK VOICE CALL

 ABOUT VOICE CALL

Need to call a number of people to give a message? We have a solution.
Just record the voice message, upload the mobile/landline numbers to be called and click submit. Voice call with the pre-recorded message will be send to the entire list.
You can call lacks of your customers by just pressing a button from your online panel.


TYPES OF VOICE CALLS

  • SUBMISSION BASED CALLS
  • ANSWERED BASED CALLS
  • TRANSECTIONAL CALLS
  • PROMOTIONAL CALLS

SUBMISSION CALLS


Cloudshope provides you to schedule submission based calls. Which is if you schedule the calls on your customers your all credits will be deducted either the call is answered or not.

ANSWERED CALLS


Another feature that cloudshope provides to schedule answered based calls. Which are to save your credits. If you schedule calls on your customers your credits will be refunded back if anyone is not answering the calls.

TRANSECTIONAL CALLS

These kinds of calls are those which are necessary for the user! In ordinary language it is also termed as Service calls. These calls include the messages which are only passed because the client or user needs that particular voice message & which do not contain any promotion or marketing. They are purely informatory message.
For example:
1)Message passed to the bank account holder regarding his available balance in his account or any activity done in his account are called pure transactional message.
2)Message passed to the client by a company regarding his Invoice amount.etc

PROMOTIONAL CALLS

The calls which are sent with the objective of promoting one’s goods or service are mapped as a promotional one. This category includes any sales & marketing messages which may or may not be desired by the recipient.
 
These messages do not get delivered on NDND (National Do Not Call) registered number. As there is full planning by TRAI to cut off such unwanted calls & SMS, TRAI has also imposed extra 5 Paisa + Service tax on each such promotional call applying the term Operator’s Cost & so the Promotional messages have become costlier than the prior time.

 This costliness directly affects the marketers & as a result they will shoot messages in lesser proportion which will ultimately help in cutting down such communications.




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