Skip to main content

Process And Traits Of Call Conference

                                            SERVICES OF CALL CONFERENCE.

 

Easy conference calls for everyone

Organizing your conference call is simple.

You'll provide each caller with the date and time of your call, the conference call dial-in number and conference code. When callers dial into the conference call service, they will be asked to enter the conference code and then brought into your call.

Free Conference Calling is a reservation less conference call service that requires no advanced scheduling with us. Host conference calls with up to 1,000 callers anytime.

Allowed Only List

Highly restricted Participant List. A Conference Group operator screens all Participants prior to entry. Your Participant List must be provided 24 hours prior to the call in an Microsoft® Excel or CSV format.

Attendance Reports

A report detailing each conference call, including caller ID, entry and exit times, and a link to listen to a MP3 recording of the conference (if the conference is recorded by the Leader). The Attendance Report is emailed to the conference Leader following each call.

Backdoor Line

Direct connect to the operator via an independent phone line and number. You also have the option for the operator to call you direct via this line.

Billing Codes

When enabled, conference Leaders are prompted to enter a numeric code followed by the # key prior to gaining access to the conference. This code will appear on the invoice, enabling the Leader to track conference usage at the individual client level. Up to 20 numeric characters.

Blast Dial (Leader)

At the time of the call the leader or an operator can initiate a blast dial to call out to Participants.  Dial Lists including the names and phone numbers of all Participants are emailed prior to the conference.

Optional blast initiation either by Leader Star Command - *92 or automatically initiated when the first Leader enters the conference.
Leader(s) can "reblast" via Star Command - *92 throughout the
duration of the call to Participants.

Entry/Exit Tones

Choices are: Tone, Message, Tone & Message. Tones are audible throughout the conference by all Participants.

Leader Hang-up

Conference will be disconnected after the last Leader disconnects to ensure that the conference does not incur additional charges for line(s) not disconnected from the conference.

Mute

Participants and Leaders can mute their individual line at any time during the conference. Mute can be toggled on and off.

   PROCESS.

1.   1- Phone the first person.

2.  2-  After the call connects and you complete a few pleasantries, touch the Add Call icon.


The Add Call icon is shown. After touching that icon, or a similar icon, the first person is put on hold.

3.4-  Dial the second person You can use the dialpad or choose the second person from the phone’s address book or the recent calls log.

Say your pleasantries and inform the party that the call is about to be merged.

4.    4-Touch the Merge or Merge Calls icon.


The two calls are now joined: The touchscreen says Conference Call, and the End Last Call icon appears. Everyone you’ve dialed can talk to and hear everyone else.

5.    5-Touch the End Call icon to end the conference call.




Comments

Popular posts from this blog

E-Commerce business use bulk SMS service

Bulk SMS is the process of disseminating a multitude of the SMS message to the audience that you target. Subscribers can send these SMS message either to their existing customers or to the ones who have opted to an SMS list which appears on the site.

They can be used in multiple ways-
 By making use of bulk SMS receives you can improve the conversion rate, sell more goods as per the choice of your customers. So they are used for boosting sales, improving on-site metrics & customer service.

Areas where they can use-

Customer service- This is the most vital area of any business & si it is for the e-commerce industry. This lets your customer text their queries their feedback & comments.Shopping Cart- Registered customer get the alerts via SMS for the process of delivery along with the delivery notifications & update confirmation message.

An interface between visitors & website owner (Click-to -call)

Click-to-call also known as click-to-call, namely web call is a form of web-based communication in which a person clicks an object to request an immediate connection with another person in real-time either by phone call, voice-over-internet-protocol(VOIP) or text, click-to-call request are most commonly made on websites but can also be initiated by hyperlinks placed in e-mail, blogs, videos & other internet-based object or user interfaces. CTC also is known as CTC or web call real-time communication.



CTC technology now virtually always refers to a means for a web consumer to ask a website operator to call her. In other words, CTC would be more accurately referred to as "request-a-call" as in "please give me a call." CTC technology in most instances requires the web consumer to enter his phone number in order for the site operator, or its CSR or audio telephony version of an autoresponder, to place the call.

Why you need a multi-user CRM designed for your business

CRM means customer relationship management.

CRM is a technology that is helpful for both large & small business which help to organize, automate & synchronize every facet of customer interaction including support, customer service, sales, marketing & digital commerce.

What is multi-user CRM-
Multi-user CRM is a panel where you can check call logs, manage the leads, put meeting reminders & even check past conversation history. The panel is designed so it can be used by multiple users on a network. It creates customer records or documents & can be updated by one user which are visible to all the users.

Need for CRM for your business-
Manage inbound calls & lost leads- A CRM panel makes your business work easy by managing the inbound calls & lose leads. When a customer calls you, it is not necessary that you are able to pick up all the calls & know their queries then this CRM panel helps easily with the help of multi-user CRM & can focus on the other impo…