How Cloud communications benefit small businesses?
ü Saving Cost
Most of the small
companies do not have the budget or luxury to maintain a in house IT
department. If there is anything wrong with the phone system based on hardware,
then that may lead money loss and long hours of repair. One of the team members
would have to stop their work to inform regarding the damage and would have to
arrange up for it to be fixed.
Since the phone systems
are reliant on hardware and effectively on site thus it is not possible for the
fix to be quick. To have the service provider to visit the working place and
replacing of the hardware can an unexpected cost and even too high a price – i.e.
something that a small business company will not be able to afford. By using
cloud telephony: One can do changes ad repairs as per need without fees for
call out.
The hardware cost can be
reduced by switching into Cloud Telephony system – all that will be needed is
router and the payment will be made only for the number of users. Calls between
sites and offices will be completely cost free. This one point can alone save
hundreds and even thousands of pounds for an organisation for an year.
ü Easier Implementation
Without the requirement
for the visit to the working place or installation of any hardware to get the
system repaired, the process will be easier. Thus, solutions with cloud
telephony will be quicker and smarter.
Cloudshope provides the
best solutions for small to large businesses. It has an excellent team to setup
and implement an issue free/hassle free cloud telephony system.
ü Downtime minimum
You can be totally sure
that while accessing the phone with cloud – there will be availability of
maximum time. Without cloud telephony services it would be a real trouble to work
while the repair goes on and even the customers will be left helpless. In case
of Cloud service, the provider can get the backup and make the system work
instantly.
ü Building up your reputation
For a business growth
its essential to have a trusted and solid reputation in market. The good
quality service delivery does increase the reputation but if the support
contact system keeps crashing then the reputation can go down easily.
Cloud telephony helps to
receive call from anywhere, thus giving the feature of easy access to small
businesses which usually is available to larger companies. Thus, allowing you
to continue to give the best services to customers.
ü Multiple location can be served at one system
Many of the businesses
deals with more then single site. Thus, it meant that the company had to
arrange and maintain multiple contracts and phone systems. But with Cloud
telephony services one can access one system from different locations. Thus,
saving both time and money. With this feature if you want to extend the business
at different locations then one can simply extend the system over cloud to another
area.
ü Can increase cloud telephony features (Expansion) with growth in
business
Since using cloud telephony
system one may add extension and in a very easy way. This way the service
increases with the business. This can be helpful in case of streamlining of
business.
At the end, we can say
that it is more efficient than an on site system. It only takes a quick phone
call/email to the service provider to increase or decrease the number of users
being remotely handled.
ü Latest Technology
By getting cloud
telephony services one’s contract might include automatic upgrades for the
system. This means that the access of the latest technology and software will
be accessible to the staff – thus no one needs to worry about the upgrading
manual procedures.
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