Bulk SMS for Banks

Bulk SMS for Banks

Large database has to be delt with in banking industry.The best way for them to communicate urgent messages/information to their clients is by using Bulk SMS and thus make the customers aware of account details, latest updates, fraud alerts, etc.

Bulk SMS is the service used extensively for banking and finance industries to interact with clients and transmit the necessary information to them.

v Main benefits of using this service are:

• Minimizing fraud and theft • Providing timely payment reminders and notifications to users

✓ How useful is Bulk SMS For Banks?

1) Sending the notifications - Bulk SMS can be used to notify all customers about their balance, account status, deposits made and number of withdrawals,etc.

2) Sending of updates - short URLs can be send with SMS to read contracts, additional resources and bank statements.

3) OTP for authentication by Two-factor - OTP can be used by customers to get secure online purchase. OTP (One time password) is the extra layer for security for the customers transactions.

4) Customer care executive's alternatives - Choosing SMS for the required information about next payment,current balance and overdue to save time in comparison to customer care number calls.

✓ Examples for Bulk SMS in Banks

•SMS Example for transaction

Dear Customer,

“Your account was credited with an amount of Rs 10,000”

•SMS Example for promotion

Dear Customer,

“Our Bank XYZ is now offering personal loan with (zero percent) 0% rate interest to our loyal customers. Check out the terms and conditions at our official website”

Thus, we can say that Bulk SMS service at banks proves to be:

Cost reducing tool
Time saver

for the customers communication streamline.

Bulk SMS works wonders also at:

Increase of awareness in public
Attraction of new clients
Promotion of policies of the bank

Become a customer at Cloudshope and thus increase the interaction with customers in the smoothest and fastest way. Cloudshope has been the famous provider for Bulk SMS in India.

∆ At CloudShope, the Bulk SMS service is:

Ø Easy to use

Ø Quite effective

Ø Interactive

Ø Easier and great variety of settings to choose from

Ø Having the option to add URLs, Forms and redirect links

Ø Easy to schedule for a specific day, date and time

*Do check out out our youtube video with another usecase and better explaining video for bulk SMS at:

https://www.youtube.com/watch?v=XrEJA4JgPUw&t=16s

(Preview of youtube video)

Comments

E-Commerce business use bulk SMS service

Bulk SMS is the process of disseminating a multitude of the SMS message to the audience that you target. Subscribers can send these SMS message either to their existing customers or to the ones who have opted to an SMS list which appears on the site.

They can be used in multiple ways-
By making use of bulk SMS receives you can improve the conversion rate, sell more goods as per the choice of your customers. So they are used for boosting sales, improving on-site metrics & customer service.

Areas where they can use-

Customer service- This is the most vital area of any business & si it is for the e-commerce industry. This lets your customer text their queries their feedback & comments.Shopping Cart- Registered customer get the alerts via SMS for the process of delivery along with the delivery notifications & update confirmation message.

An interface between visitors & website owner (Click-to -call)

Click-to-call also known as click-to-call, namely web call is a form of web-based communication in which a person clicks an object to request an immediate connection with another person in real-time either by phone call, voice-over-internet-protocol(VOIP) or text, click-to-call request are most commonly made on websites but can also be initiated by hyperlinks placed in e-mail, blogs, videos & other internet-based object or user interfaces. CTC also is known as CTC or web call real-time communication.

CTC technology now virtually always refers to a means for a web consumer to ask a website operator to call her. In other words, CTC would be more accurately referred to as "request-a-call" as in "please give me a call." CTC technology in most instances requires the web consumer to enter his phone number in order for the site operator, or its CSR or audio telephony version of an autoresponder, to place the call.

Why you need a multi-user CRM designed for your business

CRM means customer relationship management.

CRM is a technology that is helpful for both large & small business which help to organize, automate & synchronize every facet of customer interaction including support, customer service, sales, marketing & digital commerce.

What is multi-user CRM-
Multi-user CRM is a panel where you can check call logs, manage the leads, put meeting reminders & even check past conversation history. The panel is designed so it can be used by multiple users on a network. It creates customer records or documents & can be updated by one user which are visible to all the users.

Need for CRM for your business-
Manage inbound calls & lost leads- A CRM panel makes your business work easy by managing the inbound calls & lose leads. When a customer calls you, it is not necessary that you are able to pick up all the calls & know their queries then this CRM panel helps easily with the help of multi-user CRM & can focus on the other impo…

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