Time based call routing

Time Based Call ROUTING is a service used by the organisations to have a set their working hour set for the IVR otherwise it is changed and can be contacted with the voicemail or the message will be recorded and recorded message will be played.

You can set up your IVR based on time.

All calls after office hours can be forwarded to voicemail.

All calls can be routed to various office locations based on time.

The calls can be forwarded to your personal mobile phone after specified time.

Time based call routing is a specific to cloud call centre solutions it helps the users to have a call in which a person needs to call to the user by contacting them via voice mail.

Use case

Pk electronics once again have a problem since they have taken our service and they have less people in the team and the timing of there organisation is from 9 to 9 which is their business hour so they can have a Timing based IVR which can help the user to have adjusting the thing time to time.

How to use

Log on Our Panel

Then go to service section then just go to IVR service and select the service and just schedule it.

Comments

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