Time Based Call ROUTING is a service used by the
organisations to have a set their working hour set for the IVR otherwise it is
changed and can be contacted with the voicemail or the message will be recorded
and recorded message will be played.
You can set up your IVR based on time.
All calls after office hours can be forwarded to voicemail.
All calls can be routed to various office locations based on
time.
The calls can be forwarded to your personal mobile phone
after specified time.
Time based call routing is a specific to cloud call centre
solutions it helps the users to have a call in which a person needs to call to
the user by contacting them via voice mail.
Use case
Pk electronics once again have a problem since they have
taken our service and they have less people in the team and the timing of there
organisation is from 9 to 9 which is
their business hour so they can have a Timing based IVR which can help the user
to have adjusting the thing time to time.
How to use
Log on Our Panel
Then go to service section then just go to IVR service and
select the service and just schedule it.
Comments
Post a Comment