Time based call routing

Time Based Call ROUTING is a service used by the organisations to have a set their working hour set for the IVR otherwise it is changed and can be contacted with the voicemail or the message will be recorded and recorded message will be played.

You can set up your IVR based on time.

All calls after office hours can be forwarded to voicemail.

All calls can be routed to various office locations based on time.

The calls can be forwarded to your personal mobile phone after specified time.

Time based call routing is a specific to cloud call centre solutions it helps the users to have a call in which a person needs to call to the user by contacting them via voice mail.

Use case

Pk electronics once again have a problem since they have taken our service and they have less people in the team and the timing of there organisation is from 9 to 9 which is their business hour so they can have a Timing based IVR which can help the user to have adjusting the thing time to time.

How to use

Log on Our Panel

Then go to service section then just go to IVR service and select the service and just schedule it.

Comments

Cloud phone systems Business Considerations

Cloud phone systems Business Considerations A cloud can change how you do business, increasing flexibility, responsiveness, mobility and efficiency, while aiding you in improving customer service. But all those benefits are only possible if you choose the right system for your business. With so many options to choose from, it is important to have the right information, to make the best decision possible. We have compiled a list of what you need to know before committing to a cloud system. 1. Does A Cloud Phone System Meet Business Needs? Can the hosted cloud system you are considering support enough users for your business? What about in the future? Can it expand as your business grows? Not all cloud phone systems have the option of adding users easily. A comprehensive cloud can serve many purposes in your business and save you a lot of money, because you don’t have to invest in different office equipment. Certain cloud based phone systems include / provide function

E-Commerce business use bulk SMS service

Bulk SMS is the process of disseminating a multitude of the SMS message to the audience that you target. Subscribers can send these SMS message either to their existing customers or to the ones who have opted to an SMS list which appears on the site. They can be used in multiple ways- By making use of bulk SMS receives you can improve the conversion rate, sell more goods as per the choice of your customers. So they are used for boosting sales, improving on-site metrics & customer service. Areas where they can use- Customer service- This is the most vital area of any business & si it is for the e-commerce industry. This lets your customer text their queries their feedback & comments. Shopping Cart- Registered customer get the alerts via SMS for the process of delivery along with the delivery notifications & update confirmation message.

Benefits of Bulk Voice Call Service ?

Bulk voice call service may be valuable device to focus on the crowd. Bulk voice call service allows one to send a pre-recorded message to large group of people. Let's see how bulk voice call service provider helps your business grow by making efficient customer reach >>>> 1. Customer Friendly Customer friendly is a term for products, services and experience that are designed from the customer's point of view. If your target customer resides in distant corners of the globe, voice broadcasting gives the flexibleness to personalize your language & message consistent with that region. 2. Message Uniformity Voice broadcasting helps to stop this drawback by transmitting a voice recorded information, after quality & credibility assurance from the dedicated authorities. 3. Flexible Schedule your recorded call consistent with the customer' s availability without affecting their already planned day. 4. Campaigns on a Click Running a campaign may be a v

CloudShope Technologies

Search This Blog