The report is a feature which is automatically generated by us
for the consumer in this section, one can check all the information which are
related to the statistics which is important for the usage and maintaining of
the flow of the whole working.
Reporting also provides real-time notification regarding
the service that is Cloud Call Centre.
Cloud call centre analytics feature is provided by a lot of
organisations.
The reporting feature is always helpful and useful.
Use case
The report is a feature is used by the user to check all the
information when a user wants to see the statics or the analytics which includes
call reports, calling information data which is needed.
For example, one has subscribed to the bulk voice call service which is related to a political campaign then the party can have a track record for the reports in which there will be information regarding the call which was landed and is picked by the user or not or it went to which sector.
How to use
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| Dashboard |
This service can be used from the panel or dashboard then
you need to go to reports section where one can find the reports of the working
of call centre and what are the needed information which is related to the
reports.
Also, read our blogs here...
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