Live panel/ Dashboard in cloud telephony

Live Panel of Dashboard means to have a panel from where you check all the services related to the cloud call center and other important things which are needed for the use of users need.

Live panel or Dashboard means that from here you can check all the information like a report and also you can activate or deactivate the service or can add the credits in the account.

How to use

Our dash panel requires authentication for the starting of the dashboard and then you can log in or sign up with us.

Our dashboard

Statistics

Then you need to just purchase a service from their and that’s all you can have a look in our service and then select the services accordingly.

Services you can handle are IVR, BULK VOICE CALL, BULK SMS, TOLL-FREE SERVICES, CALL CONFERENCING, CALL CENTER and many more.

And then you can manage every information here like checking the reports and getting the information which is like analytics or other services or manages CRM of getting API from the Dashboard which makes it helpful for the user.

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E-Commerce business use bulk SMS service

Bulk SMS is the process of disseminating a multitude of the SMS message to the audience that you target. Subscribers can send these SMS message either to their existing customers or to the ones who have opted to an SMS list which appears on the site. They can be used in multiple ways- By making use of bulk SMS receives you can improve the conversion rate, sell more goods as per the choice of your customers. So they are used for boosting sales, improving on-site metrics & customer service. Areas where they can use- Customer service- This is the most vital area of any business & si it is for the e-commerce industry. This lets your customer text their queries their feedback & comments. Shopping Cart- Registered customer get the alerts via SMS for the process of delivery along with the delivery notifications & update confirmation message.

An interface between visitors & website owner (Click-to -call)

Click-to-call also known as click-to-call, namely web call is a form of web-based communication in which a person clicks an object to request an immediate connection with another person in real-time either by phone call, voice-over-internet-protocol(VOIP) or text, click-to-call request are most commonly made on websites but can also be initiated by hyperlinks placed in e-mail, blogs, videos & other internet-based object or user interfaces. CTC also is known as CTC or web call real-time communication. CTC technology now virtually always refers to a means for a web consumer to ask a website operator to call her. In other words, CTC would be more accurately referred to as "request-a-call" as in "please give me a call." CTC technology in most instances requires the web consumer to enter his phone number in order for the site operator, or its CSR or audio telephony version of an autoresponder, to place the call.

Difference Between Transactional SMS and Promotional SMS ?

SMS are the best way to help you communicate, interact and transact with your target audience. Transactional SMS are message used for sending order and booking alerts and informational message to registered customer. Promotional SMS is used for sending marketing and sales messages. They are delivered only to opt-in and non-DND number. What is Transactional SMS ? Transactional SMS is used by business to relay transactional information. Transactional SMS is used to send OTPs, informational messages, booking and order alerts to your registered customers. Transactional message are delivered to all recipients, irrespective of their DND status. Transactional SMS are delivered 24*7 with no time restriction. Transactional SMS can be assigned a 6-alpha character sender id of your choice. It should corresponds with your business or product name. Example of Transactional SMS :- One of the most common example of a transactional SMS is when a customer receives a text message sharing their ord

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