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Medical services are something which saves the
world and for saving this world it is always better to have a brilliant
Medical service is important as always and with
the problem which is taking place right now is really different and is important.
So, How an IVR can help your hospital is as follows:-
IVR helps in the segregation of department when
you are calling to the given toll-free number in which there is an activated
IVR from there you can make the different extension in which there could be
The department could be liver, joint
replacement, Urology, etc. which can be used by the organization which have
selected the IVR service this will help customer to directly call and get the
information via an IVR.
IVR helps in the booking of the appointment
IVR is a service in which one can book an
appointment by having a conversation with the concerned Doctor with a requirement which is needed to be fulfilled.
The booking confirmation will automatically be
sent to the customer and also a message where it will be having a link for the
payment gateway and booking will be booked.
Managing Multiple calls
In case of emergencies, there is a need for the
MULTIPLE CALL CONNECTION AT ONE NUMBER ITSELF which can be done via a Toll-Free
A Toll-Free number is a number which can handle
many calls at once with the help of an IVR.
The major concern which can come out for a
Customer is that is what is the timing of the Doctor because doctors usually serve
many patients in many hospitals so there are chances that the nearest hospital
will not be near to your place and it is better to confirm first.
Doctor Availability means to call to the customer care which will be a Toll-free number
An IVR service can handle and tell you about
the information which is needed for the doctor's availability at ease.
These are the services which can be provided to
the customers for better support and overall better experience which will be
given to the user.
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