Missed Call Service - Auto Dissconnect

Missed call Auto disconnect is a feature which means that a call will automatically disconnect after some time call gets disconnects and it takes place automatically and is not to be done by anyone.

Missed Call

After the message is played missed call service gets automatically disconnected.

USE CASE

Missed call solutions

In case of an inbound Call Center, an IVR is added to a call queue that connects callers with sales or support agents.

This is a typical scenario for insurance/banking/financial services/utility companies which offer customer services in various languages.

Once the connection is made, the IVR invites the caller to choose a language, then select the service they want.

Eventually, the call is moved to a queue where agents respond in the language selected by the caller.

Optionally, the call may be recorded by the queue.

Online Healthcare Marketplace

A missed call solution is one of the easiest ways to record your leads in one place.

Let’s say a customer wishes to register for your services or request a callback. Rather than calling you and telling you the same thing, he can just give a missed call on the mentioned number and you would receive his details.

How to use

Missed call service – auto disconnect will be used when you will subscribe to our service since it is an automatic feature so you don’t need to do anything.

Comments

Cloud phone systems Business Considerations

Cloud phone systems Business Considerations A cloud can change how you do business, increasing flexibility, responsiveness, mobility and efficiency, while aiding you in improving customer service. But all those benefits are only possible if you choose the right system for your business. With so many options to choose from, it is important to have the right information, to make the best decision possible. We have compiled a list of what you need to know before committing to a cloud system. 1. Does A Cloud Phone System Meet Business Needs? Can the hosted cloud system you are considering support enough users for your business? What about in the future? Can it expand as your business grows? Not all cloud phone systems have the option of adding users easily. A comprehensive cloud can serve many purposes in your business and save you a lot of money, because you don’t have to invest in different office equipment. Certain cloud based phone systems in...

IVR - Admin SMS

Interactive Virtual Receptionist – Admin SMS is a service that is provided to the user who has taken our IVR or missed call services. When admin SMS has enabled the admin of the number to get the information of the caller via SMS as soon as the call comes on IVR. This helps the user to keep track of the caller and to call back to the user in case the call is disconnected in between. Every message will be delivered to the user via SMS which helps them to review the service from time to time. How to use IVR – Admin SMS is a service that is used by the user and is redirected automatically by itself whenever someone opts for IVR service and the number is been received by we will get activated in our database and you will start receiving information regarding IVR information but still, you can edit it from the DASHBOARD>SERVICES>IVR>AGENT SMS. From here one can decide the Admin SMS to Also, read our blogs here...

Bulk SMS - is it ideal for business? - For beginners

> Bulk SMS - is it ide al for business? BULK SMS is usually used to reach a wide or a specific audience for marketing reasons, with personalised SMS content. You can use it to promote products, or inform customers about specific changes: e.g., a clothing store does a huge re-opening party with discounts, etc. Great example on how you can use Bulk SMS in marketing purposes is Cloudshope Bulk SMS service . This tool is based on bulk SMS and is designed for retail customers who want to reach their customers or prospects with a large number of messages in no time. Retailers have the possibility to schedule different marketing campaigns and events in the future. With a specific code or identifier within the message which an end customer has to use via different channels (website, Premium SMS), you can measure the results of your campaigns easily. Or you can use it to send specific messages to a certain audience: e.g., I have added my phone num...

CloudShope Technologies

Search This Blog