IVR text to speech is a feature which is futuristic in the sense that it automatically reads the script from the transcript and is
revolutionary since it helps the user to let their message read with whatever
the body is available with them.
Text to speech is an automatic feature and their no need to
activate it but we want data from you only.
For Example:
When you call an IVR you will receive an automatic message which can be anything “Hello, Welcome to CloudShope For Service, Support, etc. and the text will be automatically will be said through the Text to Speech via an IVR Call.
CloudShope TTS is the voice of
conversational IVR, making interactions sound natural and helping you deliver
an enhanced self‑service experience without sacrificing customer satisfaction.
An advanced, flexible,
enterprise-level Text-to-Speech solution, CloudShope delivers intelligent
self-service for organizations of all sizes and complexities.
CloudShope enhances
the contact center experience by enabling more human, personalized customer
interactions. It also reduces costs by facilitating more automation of calls
across web, mobile, and IVR.
How to use
It is an automatic feature and can be used by anyone just by enabling
the service.