IVR - Call Recording

Call recording: IVR records every call and makes it accessible.

Each call is encrypted and stored for data security.

It helps measure and improves current business processes and keep track of customer interactions. Your recordings are available for a minimum of 3 months on our servers if you want you can download your recordings for future use. The recording link can also be passed via API to any application so that customer-specific application can store the recording.

How to use

Just go to the dashboard and when setting for the IVR just tick the recording buttons also and it will give a notification also for the recoding of the voice.

DASHBOARD>SERVICES>IVR>SETTINGS>RECORDING (ENABLE/DISABLE)

And you can also listen to the recordings from the Dashboard>report>listen to the recordings.

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