Call Conferencing - Call recording

Call conferencing is a solution which is needed for the recording of the call and to maintain the calling quality because it helps for the feedback and for the betterment of the service which is provided by the CloudShope.

Call recording helps managers maintain agent quality and productivity standards and quickly settle disputes from callers.

Call recording is an essential feature and is a also stored for the checking of quality purposes for the betterment in the next time of call conferencing.

USE CASES

Conducting online training

For example, government organization wants to educate some group of people in a set of villages at some set period of time which include the real conversation so they can use the call conferencing features which can help the children and government to send the information to the users.

A large corporate organization can take help of this service by connecting unlimited calling anywhere anytime and can discuss the problems which are needed by the user and solving solution or even taking feedback or a report.

How to use

Call Conferencing call recording is an easy feature that can be used by going to the dashboard and after calling to the users just start to record the information which is needed and compulsory to the user.

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