For example:- A person call XYZ Pvt. Ltd. For the support but XYZ Pvt. Ltd. has a 4 major products like laptops, printers, monitors and accessories and person call to the number so now the person has an option to choose the number which is an extension and set for the specific operation he will be selecting the problem which he is facing or may there could be called which can come from the organization regarding the feedback.
How to use
From there go to the section of Bulk Voice Call and you can add an extension from presets but you also edit and customize your responses.
LOGIN>DASHBOARD>SERVICE>BULK VOICE CALL>VOICE CALL FEATURES.