For example:- A person call XYZ Pvt. Ltd. For the support but XYZ Pvt. Ltd. has a 4 major products like laptops, printers, monitors and accessories and person call to the number so now the person has an option to choose the number which is an extension and set for the specific operation he will be selecting the problem which he is facing or may there could be called which can come from the organization regarding the feedback.
- Political parties use this service a lot by advertising themselves and asking people to press extension for some activity to be done by the political party.
- Customer service also uses the extension feature a lot since it helps in taking feedback from the caller on some service information which helps in the taking surveys or even calling a lot of people for a bulk voice call.
How to use
LOGIN>DASHBOARD>SERVICE>BULK VOICE CALL>VOICE CALL FEATURES.