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You can create multiple sender IDs and templates that
reflect your brand and you can easily manage all things in one panel.
It gives ease of access. through our user-friendly
& powerful platform
Sender id Is a unique id given to the user and is set
with the 6 characters only which can be decided by the organization name.
TRAI has said to have said that there will be only 6
character limit in the sender id and can be decided by the user in that space
only and cannot be exceeded more than that.
TRAI is the Telecom Regulatory Authority of India (TRAI)
Sender Id makes a great impact whenever you send a message to
any of the customers in the market because it makes it good looking and
increases more value to the customer
Sender Id is used by every organization but especially the e-commerce the website uses these service but every organization who takes this also uses the
BULK SMS service and takes the service of sender id.
How to use
Whenever you take this service of BULK SMS you get it set
from our side via the support system or even by the sales team and get it done. DASHBOARD>BULK SMS>SENDER ID(Advance Setting)
Bulk SMS is the process of disseminating a multitude of the SMS message to the audience that you target. Subscribers can send these SMS message either to their existing customers or to the ones who have opted to an SMS list which appears on the site.
They can be used in multiple ways-
By making use of bulk SMS receives you can improve the conversion rate, sell more goods as per the choice of your customers. So they are used for boosting sales, improving on-site metrics & customer service.
Areas where they can use-
Customer service- This is the most vital area of any business & si it is for the e-commerce industry. This lets your customer text their queries their feedback & comments.Shopping Cart- Registered customer get the alerts via SMS for the process of delivery along with the delivery notifications & update confirmation message.
Click-to-call also known as click-to-call, namely web call is a form of web-based communication in which a person clicks an object to request an immediate connection with another person in real-time either by phone call, voice-over-internet-protocol(VOIP) or text, click-to-call request are most commonly made on websites but can also be initiated by hyperlinks placed in e-mail, blogs, videos & other internet-based object or user interfaces. CTC also is known as CTC or web call real-time communication.
CTC technology now virtually always refers to a means for a web consumer to ask a website operator to call her. In other words, CTC would be more accurately referred to as "request-a-call" as in "please give me a call." CTC technology in most instances requires the web consumer to enter his phone number in order for the site operator, or its CSR or audio telephony version of an autoresponder, to place the call.
CRM is a technology that is helpful for both large & small business which help to organize, automate & synchronize every facet of customer interaction including support, customer service, sales, marketing & digital commerce. What is multi-user CRM-
Multi-user CRM is a panel where you can check call logs, manage the leads, put meeting reminders & even check past conversation history. The panel is designed so it can be used by multiple users on a network. It creates customer records or documents & can be updated by one user which are visible to all the users.
Need for CRM for your business- Manage inbound calls & lost leads- A CRM panel makes your business work easy by managing the inbound calls & lose leads. When a customer calls you, it is not necessary that you are able to pick up all the calls & know their queries then this CRM panel helps easily with the help of multi-user CRM & can focus on the other impo…