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8 Unique Selling Proposition of IVR !!

Interesting Questions !!! We love to answer this question as this motivates us in building more feature rich products. Below are some of our Unique Selling Proposition of IVR:-



💁 Advance API Integration

Easily integrate any application and start service in minutes. With the help of CloudShope API , integrate any software or ERP with our IVR.

💻 Integrated CRM

The IVR solution with the CRM is a fully Engaged IVR CRM ( Customer Relationship Management) solution, which can be used to provide the more engaging services to the clients,

🔄 Multi Level IVR

Give your callers a personalized experience every time they call you. No more wasting time on IVR prompts that are not helpful. Make callers aware of your brand with a customized IVR.

💻 Developer Platform

To enable developers to test our API before production development.

🔂 Auto Reply WhatsApp Bot

Automatically respond to custom received whatsapp or WA business messages with the chat Bot.

📢 Excellent Quality of Voice

Our IVR (Interactive Voice Response) voice prompts are produced & mastered in our professional state-of-the-art recording studios and are optimized for exceptionally smooth playback over any phone system.

📞 Call Recording

Our IVR records every call and makes it accessible. Each call is encrypted and stored for data security. It helps measures and improve current business processes and keep track of customers interactions.

📄 Advance Reporting

Know exactly how your team is performing over phone calls. Get a detailed daily report with calls statistics for your company and individual agents as well as groups.


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E-Commerce business use bulk SMS service

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An interface between visitors & website owner (Click-to -call)

Click-to-call also known as click-to-call, namely web call is a form of web-based communication in which a person clicks an object to request an immediate connection with another person in real-time either by phone call, voice-over-internet-protocol(VOIP) or text, click-to-call request are most commonly made on websites but can also be initiated by hyperlinks placed in e-mail, blogs, videos & other internet-based object or user interfaces. CTC also is known as CTC or web call real-time communication.



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Why you need a multi-user CRM designed for your business

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