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IVR In transportation

IVR in transportation helps the user to get the information at ease.

IVR helps in the solution of transportation or travel by helping in the giving of the information which is needed in the transportation like getting information on flight details or trains time information which is delayed or not.

Interactive voice response is an automatic system in which one can use for the transportation industry and can manage the leads easily which is as follows: -

  • Book your tickets without internet

Want to increase your business just imagine you can give your customer service.

For example, your customers Going for hiking and don’t have a internet signal but want to reach home early by chance so we can have you covered with the service which can help your, customer, to book a ticket just with dialling of a number.

A Toll-Free IVR activated number means to have a brilliant solution when the internet is not available.

  • Our service can give business in an offline manner

Our service like IVR can manage your business in an offline manner with ease and budget-friendly manner that means you can just have a number with IVR activated from which you can give assistance to your customer and also book tickets and many more which can help the business overall offline without any need of an Internet.

  • Our smart receptionist can book a ticket for you.

A smart receptionist can automatically give you the ticket booked which means that there is no need for the internet and also that there is no need to worry about the information because it can automatically with your server with the help of integration.

  • Check booking status

The best and easiest use of an IVR in transportation is to check the status of your booking just with ease of calling to the number and entering a booking number or some reference id.

You can select the option of sending a piece of information also or telling the information on the call.

  • Cancel tickets

You can cancel the ticket with the ease of just cancelling the ticket from the use of an IVR service.
By entering an id given to you can cancel the booking by talking to the Customer representative and then initiate the amount of the cancelled ticket amount.

  • Get direction

Get direction even in the time of maps there are a lot of people get a problem to use them So for those people you can have a get direction feature in which you can guide them with maps for the support.

  • Talk to an executive for support

A support system is  a necessary system which can help the user to give support whenever they want to ask any information needed for the betterment of the service or hassle which can be faced by the customer.

“Today’s consumers do not buy just products or services — more and more, their purchase decisions revolve around buying into an idea and an experience.”

Even organisations like McKinsey believes in customer support so much that they think it is the major reason.

  • Send booking id after booking

When the customer books the ticket or gets some service from you then you can send the details on the messages with whole details of the booking.

  • No need for internet

There is no need of an Internet in this sense it is whole cloud-based service which can be sent to our servers and then gets responded via a normal telephony service.

These Are the services which one can use with the IVR in transportation with the help of this organisation can rely on a reliable solution which doesn’t the need for an Internet.


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